Pullman Basel Europe 4 stars

Customer review rating (ALL Rating) 4.7/5 1,641 reviews

Pullman Basel Europe - Image 1
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Description

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Our accommodation(s)

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
Switzerland

GPS:47.563069, 7.59784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotels Bistro Europe, where you can meet for a relaxed lunch or dinner of international and regional specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,641 reviews

Customer review rating 1.5/5

Turgut B. Business - Confirmed reviews ALL

I borrowed iron to my room which was poorly maintained on the surface (iron) and returned to get another one which looked OK from outside. As soon as I started ironing my while shirt, steam came out as dark brown and ruined my (only) short that I was going to wear next day. Manager was service oriented and offered to replace the short which I did. However, time and aggravation spent on the chaos can never be compensated. Irons need regular maintenance and distilled water should be provided and used for steaming purposes; none of which was obviously done at Pullman Basel.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback has been passed on to the relevant departments for improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fraser Currie Front Office Manager

Customer review rating 5.0/5

Bernie G. Business - Confirmed reviews ALL

Clean and close to convention area

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 4.5/5

David A. B. Business - Confirmed reviews ALL

Good room good service excellent food at breakfast and dinner

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Léana Aubry Assistant Front Office Manager

Customer review rating 3.5/5

Linda M. R. Couples - Confirmed reviews ALL

The design and room size/layouts are super pleasant and nice. Also the team is really above average (check in, cleaning, bar, everytone). The one thing that makes me not book again is that my superior double for me was too warm - No individual AC. you can go -2/+2 compared to hostel temperature. It felt like a constant 20degrees at least. For me that's too warm for sleeping - One window that could open, but as the room is facing the street and you already hear quite some tram sounds without opening it's either being without fresh air, or being in a very loud setting. If you are good with warm(er) rooms I totally reccomend this stay. If not, consider another hotel with real AC.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Currie Front Office Manager

Customer review rating 4.5/5

Robert A. M. Couples - Confirmed reviews ALL

Clean, well maintained, comfortable sleeping, quiet, helpful staff, good restaurant. Lots of local eateries within walking distance.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Currie Front Office Manager

Other web-users rate our hotel

  • 708 reviews 9.4/10 Location
  • 860 reviews 8.3/10 Room
  • 831 reviews 9.2/10 Service
  • 451 reviews 9/10 Breakfast
  • 318 reviews 8.7/10 Cleanliness

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