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Steam Link > Apple iOS / Apple TV / Vision Pro > Topic Details

burgeymeister

Sep 15, 2023 @ 3:28am

Audio lag or de-sync?

Not sure if something has changed or been updated, but as of today my audio lags behind by about a second. Display latency is still fine and feels very responsive however.

I couldn't see anyone else having this issue here, but someone on Reddit made a mention of it, making me think it might be something to do with the Apple TV app?
https://reddit.com/r/Steam_Link/s/hau5AOXb0m

Watching video content on the Apple TV through YouTube and the like is fine though, so 99% sure it's nothing to do with my TV or soundbar setup. As I said, it only started doing it today and I can't think of anything I've changed that might have affected it.

Any help on this is appreciated, thanks!

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Showing 1-14 of 14 comments

burgeymeister

Sep 15, 2023 @ 3:53am

After fiddling a bit, it seems that enabling the setting "uncompressed audio" seems to help the issue, but there's definitely still a delay present.

slouken

Sep 16, 2023 @ 1:45pm

Can you look in the Steam logs\streaming_log.txt for lines with "clearing audio stream"? I'm curious if you're getting lots of those.

burgeymeister

Sep 16, 2023 @ 10:15pm

[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream
[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream
[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream
[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream
[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream
[2023-09-16 15:59:52] CLIENT: Queued 509.5 ms, clearing audio stream

Yea looks like it. Anything I can do on my end to help the issue or could it be related to the latest update? It was all working fine a few days ago, so not sure what else could have changed between now and then.

slouken

Sep 17, 2023 @ 12:25am

Yes, it was the last update, although I'm surprised you're getting up to 500 ms of queued audio regularly. How is your network performance?

burgeymeister

Sep 17, 2023 @ 2:33am

Originally posted by slouken:
Yes, it was the last update, although I'm surprised you're getting up to 500 ms of queued audio regularly. How is your network performance?

Interesting. Well I appreciate you being able to help out!

omg... Thankyou for asking how is my network performance. I just went down a rabbit hole and discovered I was using 2 cat5 cables somewhere in my setup, meaning 100mbps link speed instead of 1000mbps.. So now that that's fixed I'm sure I'll be getting even better performance!

Locke

Sep 28, 2023 @ 1:37pm

Any update on when this will get fixed for the Apple TV app? I have my Apple TV hardwired through cat6 cable as well and the audio lag is pretty bad.

slouken

Sep 28, 2023 @ 10:35pm

We have 1.3.6 currently in review with Apple which should fix this.

Locke

Sep 29, 2023 @ 6:49am

Thanks! Really appreciate the updates and transparency :)

slouken

Sep 29, 2023 @ 1:14pm

You're welcome!

slouken

Oct 2, 2023 @ 2:03pm

Can you please try 1.3.6 and let me know if you're still seeing audio issues?

#10

Locke

Oct 4, 2023 @ 6:07pm

Sorry for the delay! Just saw the response. I have tried the 1.3.6 update now after restarting everything. Unfortunately I am still experiencing the same audio delay of 0.5-1 seconds that was not present a few updates ago

#11

Locke

Oct 4, 2023 @ 6:10pm

Just did some testing and I think the update actually did fix the audio lag issue. There is however a new issue with delay between the Apple TV and a Bose sound bar which seems unlikely relates to the steam update. So all in all I think that the update did fix the audio latency

#12