How do I reset my PC pin if I know my password?
I've forgotten my pin but I still know my password. I want to reset my pin.
Windows for home | Windows 11 | Accounts, profiles, and login
AI answer
Azure OpenAI quota requests are not being approved
We are planning to deploy an existing internal system to another tenant and intend to use Azure OpenAI. We have submitted quota requests for the required models under the target subscription. We are planning to use the following models and quota…
Foundry Models
A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference
Microsoft Learn
I am trying to use Microsoft Learn to teach myself to use Word, Excel, PowerPoint, Outlook, Teams, and Microsoft 365 from beginner level and then continue on with it until I can take the certification tests. I can't seem to find the courses. Am I looking…
Community Center | Not monitored
Tag not monitored by Microsoft.
Sharepoint files got deleted by "System Account"
I noticed our sharepoint files got deleted by "System Account" itself. How to stop the deletion? However we managed to recover back the files from sharepoint recycle bin. Please advise on this issue... and what cause of the deletion?
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
MS Word Transcribe feature no longer opens the file picker to upload an audio file
Subject: Microsoft Word Desktop — Transcribe Upload Audio Button Unresponsive I have Microsoft 365 installed on Windows. Until recently, Dictate → Transcribe → Upload audio worked normally. Now the Transcribe panel opens and Start recording works, but…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Request for Certificate of Tax Residency
Dear Microsoft Billing Team, I am writing to formally request a Certificate of Tax Residency for the 2026 tax year issued in Malaysia, for the Microsoft legal entity responsible for billing my account. I would appreciate your assistance in providing the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
microsoft word cant open
Screenshot 2026-11-09 130240.png
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
AI answer
Transcription will not work on Word
When I click on transcribe in Word there is an option to "Upload Audio" when I click on that my desktop does nothing
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
365 Outlook Imports Legacy Outlook Notes but Does Not Recognize Most of Them
I just retired from my Company, which still runs a legacy but fairly recent version of Windows and MSOffice products. When I departed, I requested that they give me my Outlook Contacts and Notes, and the IT team complied, giving me a thumb drive…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026
Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
Create a new email address
I need to create a new email address that is linked to my existing Microsoft account - have my domain name through GoDaddy but am unable to create any more emails on that account, so I subscribed to Microsoft 365 and now I would like to create a new…
Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
How to share 365 Family
I just purchased 365 Family. Purchase is confirmed and delivered, but I can't find any way to view or share the license.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Email hacked
I woke this monday morning and my emails have been hacked deleted
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
Unable to cancel annual Copilot subscription paid monthly
Hi, I purchased a paid Copilot subscription on 7 October 2026. I purchased personally for installation into my work Microsoft account. It is an annual subscription paid monthly. I want to cancel the subscription, but I am unable to see an option that…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
My emails to outlook.com, msn.com, and hotmail.com are suddenly bouncing back
As of last Friday, emails I send from my email account are bouncing back from outlook.com, msn.com, and hotmail.com. I have not changed anything! What is happening? How can we fix this? Is it an issue with your Exchange Server?
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
New Outlook stopped opening .msg files
We have a few people in our org (Exchange) who very recently started getting an error when trying to open .msg files in New Outlook, and I'm curious if anyone else is seeing the same error (and if the same work around fix we've been using also works for…
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Artifact Signing Public Trust verification link redirects to noPermission
Hello Microsoft Artifact Signing team, I am setting up Artifact Signing Public Trust to sign a commercial Windows application. The existing organization identity validation is marked “Action Required.” I completed the representative identity verification…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Stuck to the option to connect
Hi, I got connection issue to my Windows FTP server. How to do this: On filezilla How to witch to the Advanced tab: • Look for the Explicit TLS hostname or similar SNI setting option.
Windows for business | Windows Server | Networking | Network connectivity and file sharing
Microsoft account hacked - security info changed without my permission, recovery form rejected
My Microsoft account's security info was removed and replaced with an email I don't own (******@wrotegalu.live), without my permission. I can no longer sign in with my old password. The account shows a "Your security info change is still…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
double billing
How do I get double billing removed from my credit card when I only have one renewal?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.