Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,755 questions
4 answers
i can't use publisher even though i have a perpetual license
I have publisher installed on my machine with a perpetual office 2013 license. It tells me that it is unlicensed. it will not take the license when i type it in. i understand that publisher is no longer supported but am i unable to continue to use it at…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-08T20:12:07.53+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 22%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
susan schwartz
0
Reputation points
answered
2026-11-09T06:32:40.7533333+00:00
susan schwartz
0
Reputation points
1 answer
Account back up issue
I noticed that the authentic app was not in my phone and somehow deleted, this happened before too. I downloaded it again and logged in with my Microsoft account, last time it went smooth and all the codes were back for each account of mine, but this…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,248 questions
asked
2026-11-08T00:22:50.28+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
MUHAMMAD UMER
5
Reputation points
edited an answer
2026-11-09T06:32:34.8033333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,700
Reputation points
Independent Advisor
1 answer
recovery of chat notes
transcript of chat with [Moderator Note: Personal Info Removed] re: case #[Moderator Note: Personal Info Removed] with client [Moderator Note: Personal Info Removed] today at about 4:30 PST. Please send to my email: [Moderator Note: Personal Info…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,755 questions
asked
2026-11-09T01:53:12.5066667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 26%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
pramod vora
0
Reputation points
edited the question
2026-11-09T06:31:49.7566667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
15,240
Reputation points Microsoft External Staff
Moderator
1 answer
My Microsoft Word is not Opening , What i have to do now tell me
My Microsoft Word is not Opening , What i have to do now tell me
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,018 questions
asked
2026-11-09T06:30:25.66+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 13%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
A Hiteshwara Sainath reddy
0
Reputation points
answered
2026-11-09T06:31:06.0033333+00:00
AI answer
4 answers
Not able to complete repair using flash drive created with Windows 11 Media Creation Tool
I'm trying to repair my Windows 11 computer using a flash drive created with the Windows 11 Media Creation Tool (ran with administrator permissions). It can't get past the setup boxes--language, currency, etc. I click the Repair box and Next and it loops…
Windows for home | Other | Recovery and backup
712 questions
asked
2026-05-27T17:18:13.6+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 23%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
R Wade
45
Reputation points
commented
2026-11-09T06:30:51.5266667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Victor Baron
0
Reputation points
2 answers
My bluetooth is working but I cannot get the tribit storm box 2 to play music
The blue tooth is discoverable on my computer but I cannot get the tribit storm box 2 to play any music
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T19:18:43.4633333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Bilstein
0
Reputation points
answered
2026-11-09T06:30:42.66+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
Sharepoint files got deleted by "System Account"
I noticed our sharepoint files got deleted by "System Account" itself. How to stop the deletion? However we managed to recover back the files from sharepoint recycle bin. Please advise on this issue... and what cause of the deletion?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,209 questions
asked
2026-11-09T01:20:41.53+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 33%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ahwazy Sapawi
0
Reputation points
commented
2026-11-09T06:30:15.6266667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,620
Reputation points Microsoft External Staff
Moderator
2 answers
Transfer domain to GoDaddy
I am trying to create an Email account for my small business at Godaddy but I keep getting forwarded to Microsoft Office 365 to setup. Apparently, someone before me had the same domain name and will not let me use the GoDaddy platform. Need to delete…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,248 questions
asked
2026-11-07T21:22:38.96+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nasheen
0
Reputation points
edited an answer
2026-11-09T06:28:54.74+00:00
Michelle Nguyen
2,700
Reputation points
Independent Advisor
2 answers
How do I reset my PC pin if I know my password?
I've forgotten my pin but I still know my password. I want to reset my pin.
Windows for home | Windows 11 | Accounts, profiles, and login
10,505 questions
asked
2026-11-09T05:07:56.1866667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Diane Bates
0
Reputation points
answered
2026-11-09T06:28:24.7266667+00:00
GsN5034 - IA
79,830
Reputation points
Independent Advisor
2 answers
Deleting new Outlook account tied to 365 that is set up as an IMAP rather than POP3 account
I set up a new free Outlook account as an IMAP rather than POP3 account. I want to delete it because I don't want an account tied to Microsoft 365. I am worried that if I delete the account since it is an IMAP account and all actions are duplicated on…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,283 questions
asked
2026-11-09T00:07:49.62+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Diane Brown
0
Reputation points
answered
2026-11-09T06:28:19.4466667+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
Hotmail can't received e-mail from our customer's e-mail.
Our customer said, she can't send e-mail to my e-mail address. What's happen nd how to solve this problem?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,280 questions
asked
2026-11-09T06:17:12.1566667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Matthew DaLeTrading
0
Reputation points
answered
2026-11-09T06:27:21.67+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
2,070
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Cannot recover hacked account because all 2FA methods were changed!
Hi... I had (a different) live.ca account, and it was hacked a couple of days ago by a fake login page being presented (through the Minecraft launcher on Windows). It asked me to enter a login code which was sent to my secondary email address. …
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,637 questions
2 answers
Outlook email delivery seems intermittent, only 7 of 10 emails delivered to test recipient
Spectrum internet service; running Outlook client on PC with Microsoft 365; Have both Spectrum and Outlook email configured in the Outlook client. ... Sent 10 test emails from my Outlook/Exchange account in the Outlook client to both my Spectrum email…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,107 questions
asked
2026-11-08T15:10:35.5366667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 20%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Todd Cokinos
0
Reputation points
edited an answer
2026-11-09T06:26:34.1866667+00:00
Hornblower409
18,830
Reputation points
2 answers
Hacked account
I had my account hacked(i think) as every time I try to login it says my account doesn't exist but when i try creating a new account with the same name it says my account does exist. I got randomly logged out on minecraft and cna't log back in i tried…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,637 questions
asked
2026-11-09T05:12:37.7466667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 14.000000000000002%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Natalie Tran
0
Reputation points
commented
2026-11-09T06:25:33.5+00:00
Natalie Tran
0
Reputation points
2 answers
How can I chat with a person or an agent
Why is it so difficult to talk to an actual person when you really need help? Even getting access to an agent? I am getting the run around, and cannot get any help. There is an issue with my 365 subscription, I cannot edit a single document. I chatted…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
1 answer
unable to install Microsoft office Home & business 2024
i install the software and when i login to word give error show in attached screen shot. what i can do at that stage.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,216 questions
asked
2026-10-31T08:34:56.71+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
saad iqbal
0
Reputation points
commented
2026-11-09T06:22:13.7+00:00
saad iqbal
0
Reputation points
1 answer
Azure Container Apps environment fails during ManagedCluster initialization with UDR and Azure Firewall
An isolated Azure Container Apps workload-profile environment in West Europe failed during provisioning. It used a Consumption workload profile, a dedicated delegated subnet and a user-defined default route through Azure Firewall. The network and…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
1,023 questions
asked
2026-11-08T00:41:50.0866667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 42%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stas Popov
0
Reputation points
answered
2026-11-09T06:21:36.9833333+00:00
Rukshan edirisinghe
2,365
Reputation points
2 answers
Unable to access copilot
When I try to open copilot, I get a message stating "We could not install the update. Try again" BUt when I click on try again, itgoes back to the message above. PLease advise
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
374 questions
asked
2026-11-08T23:16:26.2566667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
elinor seville
0
Reputation points
answered
2026-11-09T06:21:25.03+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
1 answer
PC stuck in endless reboot before reaching desktop (file replacement loop)
Hi, got a machine here that's stuck in a boot loop. Every time it turns on, it tries to do some file replacement stuff, fails, and reboots without ever getting to the login screen or desktop. Does anyone know how I can find out which files it's trying to…
Windows for business | Windows Server | Performance | Other
asked
2026-11-09T06:20:28.92+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 28.000000000000004%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Patel Vihaan
60
Reputation points
answered
2026-11-09T06:20:49.1666667+00:00
AI answer
1 answer
Cuenta bloqueada permanentemente
Hola buenas tardes cuando intento iniciar sesion en mi cuenta principal la tengo bloqueada permanentemente cuando intento iniciar sesión no me deja yo intento iniciar sesion con el codigo de recuperacion de 25 caracteres pero no funciona y me sale un…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,637 questions
