Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
274 questions
1 answer
Unexpected PKR 41,299 Microsoft Charge (MSBILL.INFO) – No Corresponding Azure Invoice
I previously used Microsoft Azure with my university-provided Microsoft account and had added my debit card as a payment method. On 7 November 2026 at 5:51 AM (PKT), my bank account was charged PKR 41,299 under the transaction description MSBILL.INFO. An…
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked
2026-11-09T05:20:51.23+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUA%3C/text%3E%3C/svg%3E)
UZAIR AHMED KHUHRO KHUHRO - 29173
0
Reputation points
answered
2026-11-09T05:21:51.2233333+00:00
AI answer
4 answers
Hacked Account
I cant login to my main microsoft account. There is alot of money and information that i need on that account. This hacker logged into my account somehow changed my password and i dont get a notification or anything. It has my google gmail tied to it. It…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,636 questions
1 answer
"Phone verification is currently not available." Issue with Microsoft Rewards redemption.
Hi, I am trying to redeem my xbox gift card from microsoft rewards and it is asking me to verify to get the gift card. I want to use my phone (SMS) to verify but it says "Phone verification is currently not available.". How can I fix this so I…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,691 questions
asked
2026-11-08T23:30:58.4+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
King Jondog Kay
0
Reputation points
answered
2026-11-09T05:20:39.9733333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,880
Reputation points Microsoft External Staff
Moderator
2 answers
Can't update Windows 11 to the 2026-10 Security Update (KB5127648) due to install error 0x80070002.
Current OS Version: Windows 11 Pro, x64, version 26200.9457. I've already tried to: Run DISM /Online /Cleanup-Image /RestoreHealth but it completed successfuly. Run sfc /scannow but it reported no integrity violations. Run ren…
Windows for home | Windows 11 | Windows update
15,789 questions
1 answer
OneDrive Screwed me over again...
Onedrive moved all of my files off my PC and then started to delete my files... I pulled my files back and now all of my ESP32 library links are messed up. My OneNote links are messed up. And Some files are missing... OneDrive is still pulling files…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,047 questions
asked
2026-11-09T05:19:39.9966667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Don Lee
0
Reputation points
answered
2026-11-09T05:20:30.0633333+00:00
AI answer
2 answers
How to fix a syncing issue on One Note
OneNote can't connect to the server. Sync will resume once we connect. You don't need to take any action. (Error code: 0x3 6fqa8)
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
758 questions
asked
2026-11-07T00:37:12.52+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Esther Grubb
0
Reputation points
commented
2026-11-09T05:20:22.04+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
1,210
Reputation points
Independent Advisor
3 answers
Cannot use authenticator
My Microsoft authenticator doesn't seem to be working. I need to use it to log into my university app but, even though it's connected to the right account, it never shows a number on the screen so I can't access the app. I don't know what could be…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,612 questions
asked
2026-11-09T00:30:07.6566667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AN
0
Reputation points
answered
2026-11-09T05:19:46.1733333+00:00
Vincent Choy
11,380
Reputation points
Volunteer Moderator
1 answer
error message received "outlook.com couldn't confirm that your message was sent from a trusted location.'
|Message sent from microsoft exchange server | | -------- | More Info for Email Admins Since the receiver email is a office 365 home outlook address @outlook.com and the sender email is Microsoft exchange server email address I have no idea how to fix…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,279 questions
asked
2026-11-09T04:30:29.0366667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
afinsw treasurer
0
Reputation points
answered
2026-11-09T05:18:39.4233333+00:00
JeseminQH
1,210
Reputation points
Independent Advisor
1 answer
I have a case number for help that I was receiving from the technical support team. The issue is unresolved. How can I get back in contact with the technical support team? They have not responded to an email I sent.
I am trying to re-connect with the technical support team about the issue for which I can provide a case number given me by technical support. How can I get back in contact with technical support. The issue has not been resolved. I am in Australia.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,106 questions
asked
2026-11-09T05:17:46.0466667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 75%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Meg Gordon
0
Reputation points
answered
2026-11-09T05:18:32.0666667+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
microsoft word cant open
Screenshot 2026-11-09 130240.png
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,038 questions
asked
2026-11-09T05:04:07.7733333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kadeen Ayessa Salim
0
Reputation points
accepted
2026-11-09T05:18:04.69+00:00
Kadeen Ayessa Salim
0
Reputation points
1 answer
Microsoft sign-in fails inside Outlook, Teams and Gmail on new Samsung Galaxy S26 Ultra (works in Chrome)
Hello Microsoft Support, I recently bought a Samsung Galaxy S26 Ultra (One UI 9) and I cannot sign in with my Microsoft account in any app. I would like to know if this is a known issue and whether a fix is planned. PROBLEM In Outlook and Teams, the…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,335 questions
asked
2026-11-08T12:50:13.3166667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Clipa
0
Reputation points
commented
2026-11-09T05:16:15.3633333+00:00
Hornblower409
18,830
Reputation points
2 answers
How to uninstall an app
i have been trying to uninstall an app, Silhouette Design, and i keep getting a message from Windows installer saying that another program is being installed and to wait for it to finish...problem is it doesn't finish. Help says to download a install…
Windows for home | Previous Windows versions | Apps
16,403 questions
asked
2026-11-09T01:17:18.7566667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ann Bristow
0
Reputation points
answered
2026-11-09T05:15:55.04+00:00
Ramesh
183.6K
Reputation points
Volunteer Moderator
1 answer
Hacked account
I had my account hacked(i think) as every time I try to login it says my account doesn't exist but when i try creating a new account with the same name it says my account does exist. I got randomly logged out on minecraft and cna't log back in i tried…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,636 questions
asked
2026-11-09T05:12:37.7466667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 14.000000000000002%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Natalie Tran
0
Reputation points
answered
2026-11-09T05:13:16.16+00:00
AI answer
1 answer
Windows 11 Hyper-V: az automatikus recovery forrásállapota és a korábbi guest-állapot visszajátszásának kizárása
Ăśdvözlöm! A Hyper-V dokumentált, támogatott helyreállĂtási viselkedĂ©sĂ©nek tisztázásához kĂ©rek segĂtsĂ©get. Ez tervezĂ©si Ă©s dokumentáciĂłs kĂ©rdĂ©s, nem megfigyelt Hyper-V-hiba vagy reprodukált visszajátszás bejelentĂ©se. Nem egyedi alkalmazáskĂłd…
Windows for business | Windows Client for IT Pros | Storage high availability | Virtualization and Hyper-V
asked
2026-11-08T19:25:50.59+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Krisztián
0
Reputation points
answered
2026-11-09T05:13:09.95+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
2,540
Reputation points Microsoft External Staff
Moderator
1 answer
Artifact Signing organization validation returns "You need permission" despite accepted guest and Identity Verifier access
Our existing Public organization identity-validation request remains Action Required. Its Azure portal continuation link redirects to credentials.microsoft.com and returns "You need permission." We confirmed: The primary validation email…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,716 questions
asked
2026-11-09T05:11:23.4733333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 83%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Doel Garcia
0
Reputation points
answered
2026-11-09T05:12:21.7666667+00:00
AI answer
2 answers
How to share 365 Family
I just purchased 365 Family. Purchase is confirmed and delivered, but I can't find any way to view or share the license.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,576 questions
asked
2026-11-09T04:59:06.3766667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Drew Welk
0
Reputation points
edited an answer
2026-11-09T05:12:13.5666667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
9 answers
One of the answers was accepted by the question author.
Incoming emails being blocked due to lack of SPF/DKIM/DMARC records on my @outlook.com account
Is there a way yet to get @outlook.com email addresses to have proper DMARC auth records because in the past you could still receive emails without a problem, you just had to warn people your emails might end up in spam. Now people sending me emails are…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,636 questions
asked
2026-11-06T06:19:00.9833333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 45%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rodney Graham
35
Reputation points
commented
2026-11-09T05:12:05.4733333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Linda Carter
0
Reputation points
2 answers
Get an error code that Interface not registered for Paint etc. can you help
This happens every time my computer restarts and also when I have tried to open paint. Please advise why this is happening.
Windows for home | Windows 11 | Apps
2,478 questions
asked
2026-11-09T04:32:19.0366667+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sue Baxter
0
Reputation points
answered
2026-11-09T05:12:04+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
89,945
Reputation points
Independent Advisor
2 answers
Sharepoint files got deleted by "System Account"
I noticed our sharepoint files got deleted by "System Account" itself. How to stop the deletion? However we managed to recover back the files from sharepoint recycle bin. Please advise on this issue... and what cause of the deletion?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,209 questions
asked
2026-11-09T01:20:41.53+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 33%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ahwazy Sapawi
0
Reputation points
edited a comment
2026-11-09T05:11:32.38+00:00
Ahwazy Sapawi
0
Reputation points
2 answers
email rejecting safe sender
AS9031519 is the code my safe senders are receiving when they try and email me
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,588 questions
asked
2026-11-09T04:35:23.1733333+00:00
![](https://learn.microsoft.com/data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Travis Desilets
0
Reputation points
answered
2026-11-09T05:11:02.0266667+00:00
EmilyS726
279.1K
Reputation points
Independent Advisor
