Store Page
Steam Link
All Discussions Artwork Videos News Guides Reviews

Steam Link

Store Page
Steam Link > General Discussions > Topic Details
Steam Link Hardware games are now slow
Been using the Steam Link Hardware to stream to my living room TV for years. I use an ethernet connection from my office computer. Everything used to be zippy and fast. Games worked great. I use PS3 controllers via bluetooth. About 6 months ago games started running slowly. Connection seems fine and the overlay says its putting out 60fps, but the game is slow. Note, the game runs fast on the PC, but switch over to the streamed version and it is slow. Not dropping frames or stuttering, just slow like its running in molasses. Sound effects don't match up with video at times. I feel like a Steam Link patch broke something in the Steam Link Hardware setup.

I have checked all the usual suspects for network speed. Hardware encoding, screen resolution, checked router settings, Windows networking in Private mode, all that stuff. Nothing makes a difference. I can't find good info about this issue online either.

Family uses it for Wingspan and Sunderfolk. They are now PAINFUL to play because of the slow gameplay and mis-matched sound. Anyone else with this issue or a solution?
< >
Showing 1-7 of 7 comments
_I_
Mar 30 @ 3:37am 
did you get a new router, or something change on the host pc?

check the streaming log
..\steam\logs\streaming_log.txt

it may have some clues
if network is over 1ms, then its using steams internet relays and your internet upload+download instead of direct connection
make sure windows network is set to private not public
disable any vpn
steam -> settings -> remote play -> allow direct = all/auto/my not disabled
if using wifi, check router settings, disable wifi isolation for the ssid you use

sound out of sync, could be drivers on the host pc
get the latest drivers from the oem or mobo mfg site for chipset, audio, lan, wifi/bt or other
#1
Packetdancer  [developer]
Mar 30 @ 12:03pm 
The above advice is all good. I'd also note that if you can throw the streaming_log.txt from your host machine up somewhere -- or if you have ssh enabled on the Link, the /mnt/scratch/log/S99steam file from the Link -- that will potentially have useful information in it.
#2
Dullman
Mar 30 @ 1:49pm 
Thanks for the suggestions. I’ll post the streaming_log.txt file later tonight.
#3
Dullman
Mar 30 @ 6:51pm 
Here's a snip from the streaming_log.txt for the most recent session hopefully the experts here can provide some insight:
"ClientDeviceID" "Steam Link"
"ClientDeviceVersionID" "build 918"
"GameNameID" "Desktop"
"appid" "413080"
"TimeSubmitted" "1774813814"
"ResolutionX" "1920"
"ResolutionY" "1080"
"CaptureDescriptionID" "Desktop DWM shared NV12 + NVENC H264"
"DecoderDescriptionID" "Marvell hardware decoding"
"BandwidthLimit" "15000"
"FramerateLimit" "60"
"Transport" "1"
"SlowGamePercent" "0"
"SlowCapturePercent" "0"
"SlowConvertPercent" "0"
"SlowEncodePercent" "0"
"SlowNetworkPercent" "0"
"SlowDecodePercent" "0"
"SlowDisplayPercent" "0"
"AvgClientBitrate" "29.0017795562744141"
"StdDevClientBitrate" "14.6379718780517578"
"AvgServerBitrate" "10528.4609375"
"StdDevServerBitrate" "0"
"AvgLinkBandwidth" "100000.0078125"
"AvgPingMS" "0"
"StdDevPingMS" "0"
"AvgCaptureMS" "0.170652896165847778"
"StdDevCaptureMS" "0.135483801364898682"
"AvgConvertMS" "0.00533681781962513924"
"StdDevConvertMS" "0.0324544608592987061"
"AvgEncodeMS" "1.51347637176513672"
"StdDevEncodeMS" "0.502308249473571777"
"AvgNetworkMS" "-0.611879944801330566"
"StdDevNetworkMS" "2.61191344261169434"
"AvgDecodeMS" "1.26194453239440918"
"StdDevDecodeMS" "0.331573426723480225"
"AvgDisplayMS" "1.88348948955535889"
"StdDevDisplayMS" "4.00395011901855469"
"AvgFrameMS" "18.0334663391113281"
"StdDevFrameMS" "4.84629297256469727"
"AvgFPS" "57.3578109741210938"
"StdDevFPS" "25.9459514617919922"
"BigPicture" "1"
"KeyboardMouseInput" "0"
"SteamControllerInput" "0"
"TouchControllerInput" "0"
"GameControllerInput" "1"
"XBox360ControllerInput" "0"
"XBoxOneControllerInput" "0"
"PS3ControllerInput" "1"
"PS4ControllerInput" "0"
"PS5ControllerInput" "0"
"OtherControllerInput" "0"
"GameControllerVID" "1356"
"GameControllerPID" "616"
"WasSpectating" "0"
"RemotePlayTogether" "0"
#4
Dullman
Mar 30 @ 9:17pm 
Solution!!
Certain games had Vsync turned on. It was fighting with the internal Vsync in Steam Link causing the slowdown. Turning off Vsync solved the problem.
#5
The Keck
Mar 31 @ 5:54am 
Yes, I had the same problem and Vsync was the work around.
#6
Packetdancer  [developer]
Mar 31 @ 11:08am 
Oh, that would DEFINITELY do it. Maybe we should add that one to a FAQ somewhere, since a manual vsync that doesn't match the streaming framerate will quite likely cause problems...
#7
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Steam Link > General Discussions > Topic Details
Date Posted: Mar 29 @ 2:17pm
Posts: 7
Discussions Rules and Guidelines